HOW DO I...
MAKE AN APPOINTMENT?
Routine Doctor / Nurse Appointments
Appointments can be made with a doctor between the hours of 8.30 to 11.45am each morning in the afternoons between 2.00 and 5.00pm (except Thursday when the surgery closes at 1.00pm). Routine appoointments can also be booked on tuesday evenings from 6.30 until 8.30pm at the Healthcare Centre.
Practice nurse appointments can be made on Tuesday, Wednesday and Friday between 8.30am and 5.30pm.
Nurse appointments are available between 8.30am and 12.30pm on Thursday. Practice nurse appointments can also be made from 6.30 until 9.00pm on Tuesday evening at the healthcare Centre.
Urgent Appointments
The practice offers same day emergency appointments should you experience or develop an urgent medical problem.
Remember: for us to be able to offer this service, we can deal only with problems that are genuinely urgent in nature.
HOW DO I...
OBTAIN A HOME VISIT?
Home visits should only be requested for patients on clinical grounds, ie for patients who are too ill or infirm to attend surgery. Please telephone to request a visit before 10.00am to enable us to plan our day. It is
often better for a patient to be examined at the surgery where we have access to the necessary equipment etc.
HOW DO I...
OBTAIN TEST RESULTS?
If you need to check whether your hospital report/x-ray/blood test result has returned please telephone the relevant surgery after 2.00pm when the phones are less busy.
HOW DO I...
OBTAIN A REPEAT PRESCRIPTION?
Patients on regular medication do not always need to see a doctor to obtain a repeat prescription. You will be issued with a slip attached to your prescription which should be returned to the surgery, after completion,
when you require further medication. It is practice policy to provide 28 days' supply of long term medication and review this every six months though individual cases may vary. Medication is often expensive so do please request only those items which you truly require. Remember to allow two working days before collecting your prescription.
For all repeat prescriptions telephone:
The Healthcare Centre: 01772 655533
Longsands Medical Centre: 01772 511414
Sharoe Green Surgery: 01772 716410
Repeat prescriptions can also be ordered online at www.patient.co.uk. You can register for this service by contactin reception. Appointments can also be cancelled online.
Patients who are on limited number of repeat prescription items which never or rarley change can apply to join the Repeat Dispensing Scheme. This enables patients to receive prescriptions of up to six months' supply of their medication at one request. If this applies to you, please ask when ordering your prescription.
HOW DO I...
REGISTER WITH THE PRACTICE?
The practice area includes Fulwood, Broughton and parts of Ribbleton and surrounding areas (see map). If you wish to register with us, please enquire at the reception desk and we will advise you on the procedure to follow.
On registration all new patients are asked to attend for a New Patient Medical with the healthcare assistant for a review of their previous medical history, current health, immunisation status, blood pressure, weight
and height checks.
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